Il piano di consegna trimestrale

Bottle size and quantity

Quantità e formato sono quelli riportati nella conferma del proprio piano.

One order every three months, up to four orders

The first order is placed when you purchase; subsequent orders are scheduled every three months. The plan ends after four actual orders, including the first, without a fifth automatic charge. Skipped orders do not count, so pauses and skips can extend the schedule.

You can cancel before subsequent charges without being required to complete all four orders. Preparation and transit follow the times stated in the shipping terms.

Price and payments

The subscription gives 10% off products included in the plan. Each order amount depends on the bottle size and quantity chosen. Before confirmation, the summary shows products, discount, amounts and frequency. You pay for the first order at checkout; subsequent orders are charged automatically to the authorised payment method on the scheduled dates. You pay for each order rather than paying for an entire year in advance.

Shipping

Checkout shows shipping charges for the first and subsequent deliveries, based on the destination and order chosen. Any free shipping is stated in the delivery summary before purchase confirmation.

Pause, skip or cancel

Before the next charge, open the Subscriptions section of your customer account or use the management link in subscription emails. You can skip an order, pause, resume or cancel. Confirm the action and check the status and next billing date.

Pausing suspends future orders and charges until you resume; cancelling ends them permanently. Contact us if you need help.

Existing orders, returns and withdrawal

Cancelling future renewals is separate from requesting cancellation or a refund for an order already placed. For those requests, see Returns and withdrawal and contact support. Statutory rights remain unaffected, including applicable rights concerning withdrawal and product conformity.